Use
your credit card to pay with PayPal. It's
fast, free and secure! Click to
learn more!
PO Box 177075
Irving, TX 75017-7075
We usually ship within 48 hours
of the time
you place your order,
excluding holidays. We ship
orders at no charge
via Media Mail
to all destinations within
the United States.
International orders are
shipped via Air
Mail. International
customers please
email for more
information
on shipping costs.
We offer refunds on defective items only within 30 (thirty) days of purchase. Our DVDs are Region 0 DVD-r, which meand they will play on more than 90% of the DVD players in service today. If your disk does not play in one DVD player, try it in another DVD player and they will very likely work. True disk errors are rare and only if the disk will not play, or plays incompletely, and the disk is clean and free of dust or dirt or if you see an irregularity (which usually looks somewhat like a water spot) in the colored under-surface of the disk does this indicate you have a disk with a genuine error in it. If you email us for an RA (Return Authorization), a replacement for the defective disk will be sent to you once you have returned the defective disk to us. A defective disk is one which will not play because it has a scratch, blemish on the colored underside, or other visually detectable error. Be sure not to allow disks to get even slightly dusty, dirty or scratched, as this can interfere with playback and cause them to skip. Disks can also get errors in the recording process but these are rarely sent out because the duplication system checks for errors in DVDs and will reject disks which do not record correctly. Obviously, if for some reason you receive the wrong volume of any DVD or CD in your order this will be replaced also.